SMALL TEAMS. FAMILIAR CHATS.
Start with Telegram support and one clear Web workspace.
Explore planned packages for your team as it grows.
Room to grow, at your pace.
Handle support yourself.
Your workspace in a browser, with optional Telegram Mini App access.
$0/ month
A proposed free tier for solo support.
Your everyday essentials:
For one person handling customer support.
Bring more people into support.
Share the work and track progress.
$19/ month
Collaboration is available to approved early-access teams.
Everything in Free, plus:
For teams that need to coordinate support.
Planned tools for repetitive work.
AI and integrations are coming later.
$49/ month
A planned package. Not available to buy yet.
Everything in Team, plus:
For growing teams with more to handle.
These packages and prices are proposals. Core ticketing and custom ticket fields are available to every team. Multi-agent collaboration is available to approved early-access teams. Advanced search, saved filters, exports, reports, AI, automation, integrations and paid subscriptions are not available yet.
THE DETAILS, WITHOUT THE GUESSWORK
Compare proposed packages for the same Web workspace and optional Telegram Mini App. Features marked planned are not available yet.
| What’s included | Free$0 / month | Team$19 / month | Business$49 / month |
|---|---|---|---|
| Core support in every plan | |||
| Web and Mini App inbox & ticket conversations | ✓ | ✓ | ✓ |
| Telegram tickets & follow-ups | ✓ | ✓ | ✓ |
| Text, photo & file replies | ✓ | ✓ | ✓ |
| Claim, return & close tickets | ✓ | ✓ | ✓ |
| Basic filters & conversation history | ✓ | ✓ | ✓ |
| Team collaboration & reporting | |||
| Support agents | 1 workspace owner | Multiple agents | Multiple agents |
| Assignment & ticket transfers | — | ✓ | ✓ |
| Internal notes & agent permissions | — | ✓ | ✓ |
| Customer & internal ticket fields | ✓ | ✓ | ✓ |
| Advanced search & saved filters (planned) | — | ✓ | ✓ |
| Ticket exports (planned) | — | ✓ | ✓ |
| Response & resolution reports (planned) | — | ✓ | ✓ |
| AI, automation & support | |||
| AI-assisted reply drafts (planned) | — | — | ✓ |
| Ticket summaries & classification (planned) | — | — | ✓ |
| Automation rules (planned) | — | — | ✓ |
| External system integrations (planned) | — | — | ✓ |
| Support | Community | Community | Priority support (planned) |
| Guided onboarding (planned) | — | — | ✓ |
Swipe to compare all three plans →
A FEW MORE THINGS
Less fine print.
More peace of mind.
Yes. Every planned tier includes the shared inbox and ticket conversations in a browser or Telegram Mini App. Free is designed for the workspace owner to handle support alone: reply with text, photos and files, claim and close tickets, and read conversation history with basic filters.
Team is planned for working with other support agents. Shared tickets, assignment, transfers, internal notes and member permissions are available to approved early-access teams. Custom fields are available to every team. Advanced search, saved filters, exports and reports are planned for later. You cannot buy a subscription yet.
Customers can create tickets and reply in your bot’s chat. If your team requires extra answers, customers open the form before submitting. They can also use it to add optional details and files, then use View ticket to check progress or reply. Your team handles the conversation in the Web workspace, with optional Telegram Mini App access.
Business is a proposed package with everything in Team, plus AI reply drafts, ticket summaries and classification, automation rules and integrations. These additions, priority support and guided onboarding are planned for later.
The example prices are per workspace, per month, in US dollars. Free is planned for one owner; Team and Business support multiple agents. Included agent counts and ticket, storage and AI usage limits will be confirmed before launch. Each workspace has its own plan.
Core ticketing and custom ticket fields are available to every team in the Web workspace, with optional Telegram Mini App access. Multi-agent collaboration is available to approved early-access teams. The paid packages and features marked planned are not available yet. Create your team to get started.
A small team deserves a simple place to begin.